Implementation of the State Civil Apparatus Work System Policy after Bureaucratic Simplification at the Investment and Integrated One-Stop Service Office

Yasmin Fadhilla Ishma; Rita  Myrna; Elisa  Susanti

doi:10.37899/journal-la-sociale.v6i4.2069

Yasmin Fadhilla Ishma Universitas Padjajaran
Rita Myrna Universitas Padjajaran
Elisa Susanti Universitas Padjajaran

DOI: https://doi.org/10.37899/journal-la-sociale.v6i4.2069

Keywords: Bureaucratic Simplification, Work System, Agile Bureaucracy, Policy Implementation

Abstract

This study aims to analyze the implementation of the State Civil Apparatus (ASN) work system policy after bureaucratic simplification at the Investment and One-Stop Integrated Service Office (DPMPTSP) of Purwakarta Regency. Bureaucratic simplification is part of the bureaucratic reform agenda of President Joko Widodo's second term (2019-2024) which is realized through three stages: simplifying the organizational structure, equalizing positions, and adjusting the work system. This study uses a qualitative approach with a case study method, through collecting primary data from in-depth interviews with functional officials and leaders of DPMPTSP Purwakarta Regency, as well as secondary data from policy documents and performance reports. The results of the study indicate that the implementation of the ASN work system policy after bureaucratic simplification at DPMPTSP Purwakarta Regency has been effective in improving organizational performance, as evidenced by the achievement of investment targets and an increase in the public satisfaction index. However, there are several implementation challenges in the form of competency gaps between functional officials, suboptimal standardization of work assignments based on span of control, and unclear differentiation of roles between Junior Experts and Middle Experts in practice. This study recommends strengthening functional official competency development programs, standardizing work assignment systems, and improving more objective performance assessment mechanisms.

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