Kardiat, Y. 2026. Civil Servant Behavior in Public Service Delivery: A Qualitative Case Study: JEL Classification: H83, D73, J45, M14, M12. Journal La Bisecoman. 7, 1 (Mar. 2026), 132-153. DOI:https://doi.org/10.37899/journallabisecoman.v7i1.3068.