The Influence of Work Discipline and Incentives on Employee Performance: Study at PT. Bank KB Bukopin Syariah Samarinda Branch
Abstract
The objective of this research is to examine the impact of work discipline and incentives on employee performance, with work motivation serving as an intervening variable, at PT Bank KB Bukopin Syariah Samarinda Branch. This research employs a quantitative methodology, using a sample of 83 informants, which represents the whole population of permanent workers of PT Bank KB Bukopin Syariah Samarinda Branch. The analytical tool used is SmartPLS version 3.2.9. PLS data analysis is conducted in two stages: evaluating the outer model, which is the measurement model, and evaluating the inner model, which is the structural model. The findings indicated a clear and substantial correlation between work discipline (X1) and work motivation (Z). Two incentives have a substantial and beneficial impact on job motivation. There is a strong and positive correlation between work discipline (X1) and employee performance (Y). The presence of incentives (X2) has a notable and constructive impact on the performance (Y) of employees. There is no correlation between work motivation (Z) and employee performance (Y). The combination of work discipline (X1) and rewards (X2) has a collective impact on work motivation. The combination of work discipline (X1) and incentives (X2) has a direct impact on employee performance. Employee performance (Y) is influenced by the combined impact of work discipline (X1), incentives (X2), and work motivation (Z). Work motivation cannot act as a mediator between Work Discipline (X1) and Employee Performance (Y). Work motivation cannot serve as a mediator between incentives (X2) and employee performance (Y).
References
Al-Dmour, H. H., Asfour, F., Al-Dmour, R., & Al-Dmour, A. (2020). The effect of marketing knowledge management on bank performance through fintech innovations: A survey study of Jordanian commercial banks. Interdisciplinary Journal of Information, Knowledge, and Management, 15, 203.
Ali, B. J., & Anwar, G. (2021). Business strategy: The influence of Strategic Competitiveness on competitive advantage. International Journal of Electrical, Electronics and Computers, 6(2).
Arka'a, A. (2018). The Effect of Motivator Factors and Hygiene Factors on Employee Work Motivation. University Library of Munich, Germany.
Diawati, P., Gadzali, S. S., Abd Aziz, M. K. N., Ausat, A. M. A., & Suherlan, S. (2023). The role of information technology in improving the efficiency and productivity of human resources in the workplace. Jurnal Teknologi Dan Sistem Informasi Bisnis, 5(3), 296-302. https://doi.org/10.47233/jteksis.v5i3.872
Ghlichlee, B., & Bayat, F. (2021). Frontline employees’ engagement and business performance: the mediating role of customer-oriented behaviors. Management Research Review, 44(2), 290-317. https://doi.org/10.1108/MRR-11-2019-0482
Heystek, J., & Emekako, R. (2020). Leadership and motivation for improved academic performance in schools in low socio-economic contexts. International Journal of Educational Management, 34(9), 1403-1415. https://doi.org/10.1108/IJEM-10-2019-0378
Iptian, R., Zamroni, Z., & Efendi, R. (2020). The effect of work discipline and compensation on employee performance. International Journal of Multicultural and Multireligious Understanding, 7(8), 145-152. http://ijmmu.comhttp//dx.doi.org/10.18415/ijmmu.v7i8.1812
Mahapatro, B. (2021). Human resource management. New Age International (P) ltd.
Maryani, Y., Entang, M., & Tukiran, M. (2021). The relationship between work motivation, work discipline and employee performance at the Regional Secretariat of Bogor City. International Journal of Social and Management Studies, 2(2), 1-16. https://doi.org/10.5555/ijosmas.v2i2.14
Paramita, E., Lumbanraja, P., & Absah, Y. (2020). The influence of organizational culture and organizational commitment on employee performance and job satisfaction as a moderating variable at PT. Bank Mandiri (Persero), Tbk. International Journal of Research and Review, 7(3), 273-286.
Ratnawati, K. (2020). The influence of financial inclusion on MSMEs' performance through financial intermediation and access to capital. The Journal of Asian Finance, Economics and Business, 7(11), 205-218.
Stephen, P., & Coulter, M. (2016). Manajemen, Jilid 1 Edisi 13, Alih Bahasa: Bob Sabran Dan Devri Bardani P. Jakarta. Erlangga.
Tariq, M. U., Poulin, M., & Abonamah, A. A. (2021). Achieving operational excellence through artificial intelligence: Driving forces and barriers. Frontiers in psychology, 12, 686624. https://doi.org/10.3389/fpsyg.2021.686624
Umadia Sr, K., & Kasztelnik, K. (2020). The financial innovative business strategies of small to medium scale enterprises in developing country and influence for the global economy performance.
Widhianingrum, W. (2018). The Effect of Giving Incentives To Employee Performance PT. Bpr Ekadharma Magetan. International Journal of Economics, Business and Accounting Research (IJEBAR), 2(04). https://doi.org/10.29040/ijebar.v2i04.359
Copyright (c) 2024 Journal La Bisecoman

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.



